SHIPPING & RETURNS
Hi there!
We want to make it easy for you to understand how our policies work.
Here at UNBTHRD we pride ourselves with transparency and being upfront with our clients.
--SHIPPING & PROCESSING TIMES--
- All orders ship within 48hrs of the order being placed. **All orders placed on Saturdays after 11AM - PST won't ship until the following Monday.
- Shipping costs range from $8 to $15 dollars depending on the product(s) purchased. **These fees are rough estimates and might vary and they are for priority shipping through USPS.
- Shipping times do not include processing times.
- Shipping times displayed at check out are estimates provided by the shipping company.
- All orders ship from California.
- Unbthrd ships worldwide.
- All packages are insured.
-- RETURNS --
- All full priced items are eligible for return within the first 7 days after receiving the package.
- Shipping fees are not refundable.
- All SALE items are FINAL SALE.
- All returns must be requested via email to info@unbthrdfashion.com. Our customer care team will get back to you within 24hrs of the request.
- All return requests must include the order#.
- UNBTHRD will provide a return label for all qualifying returns. Once label is received package must be mailed within 7 days.
- All items must remain unworn and in the same condition they were received in. Tags must still be on the products.
- All returns will be processed within 48 to 72 hours of the arrival of the product.
- A refund will be issued as soon as the return has been process but depending on the financial institution it might take 7 to 10 business days for the refund amount to reach your account.
--INTERNATIONAL ORDERS--
-All international orders are FINAL sale. No returns will be accepted.
For any questions regarding our policies fell free to email us @ info@unbthrdfashion.com